Welcome to Helping Hand.

We are here to help you.

To contact your local advisor, please enter your postcode:

Awaiting input

Please add your postcode above. When your local authority (Council) has been identified, you will be able to complete a form which will be emailed to the local authority advisor who will respond to your enquiry.

Your local authority will advise how they can help you.

The Helping Hand scheme is designed to help homeowners who are struggling to carry out repairs, essential improvements, or adaptations to your home. You may only need advice to help you to undertake the works yourself, to give you the confidence to engage a contractor and tell them what is required. Individual authorities are able to offer different levels of support and will advise you what support is currently available.

Welcome to the Homeloans Partnership.

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The purpose of the Partnership is to reduce disparities in the way in which local authorities in the North East provide financial assistance for vulnerable homeowners for the purposes of housing repair, improvement, adaptation and relocation, and to help local authorities to offer this financial assistance in a way that is responsible, cost effective and sustainable.